Training Programs

Bespoke Training Courses

Horizon Africa will use their extensive knowledge of several industries to provide valuable training sessions from the supply side for client companies and agencies, and also provide tools to assist in marketing their products/services to target clients.


In addition we provide bespoke training courses for small or large departments, on their own premises or at our centre, rotating the employees by subject modules to ensure that all employees receive training in their job function areas whilst maintaining adequate staffing resources to minimise disruption of operations during the course.


We are also open and happy to discuss any other training requirements you may have in other to achieve your aims

COURSE MIX & DIVERSITY: We would provide experienced and qualified tutors/consultants to lead course and trainings, (local and International experts) with vast experience in training of senior public servants. We may re-organise specific areas into what we consider as logical groupings, to be delivered cohesively to the participants so that the tuition and development process is self-reinforcing.


The modules and tuition are paced to accommodate full attention to the necessary content and to allow questions/ further exploration where this is seen as necessary. We do however maintain a careful watch on the time to keep everything contained. Regular breaks for refreshment/ individual discussions are built into the timings.


We try and ensure that there is a good delegate mix on each course as delegates get great benefits from sharing their experience and expertise. In addition to the formal tuition, many delegates keep in touch both with us and with their fellow delegates over the long term.


Our bespoke courses are run in smaller groups to ensure that they are fully interactive. Tutors/Consultants are experienced in drawing out contributions from all participants (especially the shy or inexperienced ones) and in making all participants feel comfortable.


As well as the basic tuition, all modules will contain – as appropriate – case studies/ short syndicate exercises (with participants in various groupings to provide full cross-fertilisation) and real-life incidents. Participants are encouraged to add their own experiences – we strongly believe that participants can learn from each other as well as from the tuition.

At Horizon Africa, we provide working papers/ copies of the slides to help participants make relevant notes for future reference. We also provide – shortly after the end of the course – a CD/ data-stick with soft copies of the slides and other materials as appropriate. Participants are presented with a Course Participation Certificate during the close-out session.

YOU WILL IN ADDITION GET:

  • Free action plans
  • Subsidised follow-up tutor or consultant support/training
  • Support from local experts
  • E-Copy and reports

 

Our Training/Conference

At Horizon Africa, we have developed a number of training courses and conferences to address the real needs of clients and organizations throughout the world. Each course  has  been  carefully  designed  to  include  high  quality,  expert  tuition, workshops and seminars  based  on current best practices. Although each course has its own format, the common link is to concentrate on relevant issues and core knowledge areas, for relatively small numbers of delegates.  This ensures that all delegates can benefit from each other's experience, as well as from the more formal tuition. 

 

OTHER TRAINING/CONFERENCE OPTIONS

  • MANAGEMENT AND LEADERSHIP
    Absence Management; Business Process Re-engineering; Innovation Management;
    Leading Change; Leading People; Managing Remotely;
    Middle Manager Development; Negotiation for Success; Performance Management;
    Senior Management Development; Talent Management; Team Leadership;
    Civil Service Reforms & Management

 

  • TRAINING AND HR DEVELOPMENT
    Effective Recruitment; Health & Safety at Work; Training the Trainers;
    HR as part of Organisational Strategy; HR for Managers/Non-Managers;
    Managing Learning & development; Managing Redundancy; Mediation;
    Motivational Training Techniques; Recruitment & Employee Management

 

  • COMMUNICATION AND PERSONAL SKILLS
    Building Assertiveness; Building Confidence & Self-Esteem; Business Writing;
    Communication across Cultures; EQ; Time Management;
    Listening Skills; Meeting Effectiveness; Presentation Skills;
    Report Writing; Stress Management; Listening Skills

 

  • PROJECT MANAGEMENT
    Building Effective Teams; Advanced Project management; Using Logframe for Success;
    Using Project Formulation Framework for Success; People Skills for Project Managers;
    Finance for Project Managers; Managing Field & Research Projects

 

  • IT COURSES AND SKILLS MANAGEMENT
    Programme & Application Development; ITProject Skills & Management; Security;
    Help Desk/Technical Support; Networking & Infrastructure Management (Virtualization, Cloud-computing, VMware,and Citrix & Hardware); Advanced Business IT Intelligence;
    Data Centre-Virtualization & the Cloud; Web 2.0 (Social Media, .Net, AJAX, PHP, HTML, XML, CSS, Flash & JavaScript; Telecommunications/Call Centre Systems
    Database Development\Administration Soft-Skills Management

  

  • DIVERSITY AND EQUALITY
    Cross Cultural Communication; Harassment & Bullying; Diversity & Inclusion;
    Discrimination at Work; Promoting & Implementing Equal Opportunities

 

  • CUSTOMER SERVICE
    Counselling Techniques; Customer Care; Customer Relationship Management;
    Customer Service; Telephone Techniques; Signing On & Retaining New Customers

 

  • MARKETING, SALES AND SURVEYS
    Online Polls; Customer Satisfaction Surveys; Market Research& Surveys;
    Marketing Survey; Meeting Survey & Event Planning Survey; Business Survey;
    Job Satisfaction Surveys; Employee Satisfaction Survey; HR Survey & Training Surveys
    Student Survey, Teacher Survey, School Survey; Non-Profit Survey; Product Feedback Surveys
    Sales Team Performance; Feasibility Studies;

 

  • RESEARCH AND DEVELOPMENT
    Ethnographic Studies; Hypothesis Testing; Empirical Research;
    Academic Paper Writing/Presentation; Advocacy/Participatory Action Research;
    Qualitative & Quantitative Research; Operations Research; Abstract Writing;
    Research Design; Strategies & Models; Applied Research;

 

  • SPECIALIST SKILLS
    Policy Formulation & Management; Contract Management; Entrepreneurship;
    Creative Problem Solving; Credit Control; E-Commerce;
    Energy & Environmental Management; English for Business/Finance/Law/Politics;
    Information Security Management; Call Centre Management; Quality Assurance;
    Venue & Event Management; E-Learning & Interactivity Data Analysis;
    Managing Non-profit & Social Enterprise; Youth Media; Fundraising & Management;
    Website Design; Database Creation & Management; PeaceBuilding& Conflict Resolution
    Branding/Brand Management; Advertising & Publication; Fleet Management

 

  • ANTI CORRUPTION
    Anti graft laws; Policy and Government Regulation; Cash movement policies, Judiciary regulations; E- commerce, E- Payment; CBN laws on anti money laundering; Due Process; Information security; local and International Payment regulations; Online and mobile money; Transfers; EFCC and ICPC acts

 

  • PROCUREMENT
    Civil Service Regulations; Previous Procurement Acts; International Global Best Practices; BPP Acts; Legislations on procurement, Government relations, Standardization, Technical and Financial standards, Bid process, Over sighting of Procurement

 

  • IPSAS
    Overview of IPSAS; List and Countries of Practice, IPSAS Procedure, Innovative Management